Get Support

Reliable technical assistance when you need it most.

JDA Systems provides responsive, expert support for all deployed telemetry systems. Our engineers assist with troubleshooting, software updates, maintenance, and hardware configuration across every JDA product line. Whether you need help diagnosing an RF chain issue, updating VuSoft, or servicing an antenna controller, our team is ready to assist. Submit a request below and a support representative will reach out to support.

Submit A Support Request

Complete the form below for prompt technical assistance.

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Contact Our Support Team

Prefer to speak directly with a JDA support representative? Our technical support team is available during normal business hours to assist with configuration questions, troubleshooting, and maintenance coordination.

Phone Number:
+719-428-5220

Professionals collaborating in a high-tech office environment focused on telemetry data systems.

frequently asked questions

Firmware and software updates, including VuSoft, are available through JDA’s support team. Contact (?) with your product serial number and software version to request the latest approved release.

Current datasheets and product manuals are available under the Resources – Datasheet Library section of our website. For legacy documentation or obsolete models, please contact (?)

Field service visits can be scheduled for system commissioning, maintenance, or troubleshooting. Contact your JDA representative to discuss scope, site access requirements, and scheduling availability